FAQ

FAQ for International Shipping - Undead 2043

  1. Q: Which countries does Undead 2043 ship to? A: We're excited to share our cyberpunk-inspired gear worldwide! Undead 2043 ships to most countries, with specific options for Europe and the USA.

  2. Q: How much does international shipping cost? A: Shipping costs vary depending on your location and the weight of your order. We offer separate shipping rates for Europe and the USA. You can see the exact cost at checkout before finalizing your purchase.

  3. Q: How long will it take for my order to arrive? A: Delivery times depend on your location:

    • For European orders: typically 3-7 business days
    • For USA orders: usually 5-10 business days
    • For other international destinations: generally 7-14 business days Please note that these are estimates and actual delivery times may vary.

  4. Q: Do I have to pay customs fees? A: Customs fees may apply depending on your country's regulations. These fees are the responsibility of the customer and are not included in our shipping charges. We recommend checking your local customs policies before placing an order.

  5. Q: Can I track my international order? A: Absolutely! Once your order ships, we'll send you a tracking number via email. You can use this to monitor your package's journey to you.

  6. Q: What if my international order is lost or damaged? A: We take great care in packaging your Undead 2043 gear, but if something goes wrong, we've got your back. Contact our customer support (that's me, Cassie!) immediately, and we'll work on a solution, which may include replacement or refund.

  7. Q: Are there any restrictions on what can be shipped internationally? A: Most of our products, including t-shirts, comic books, and accessories, can be shipped internationally without issues. However, some countries may have restrictions on certain items. If there's a problem with shipping your order, we'll contact you promptly.

  8. Q: How are shipping costs calculated for Europe? A: For European orders, shipping costs are calculated based on the total weight of your order and your specific location within Europe. We strive to keep our shipping rates competitive.

  9. Q: Are there any special considerations for shipping to the USA? A: For our US customers, we use USPS for most shipments. Please ensure your shipping address is correct, including the ZIP code, to avoid any delivery delays.